Digital employee experience

The best ticket is the one
nobody ever files.

LeadAIStudio is a DEX platform. It reads live telemetry from every endpoint, projects the failure hours before it lands, and runs the fix on the device itself — so the ticket is never created. A full service desk sits behind it for the problems that still need a human.

No credit card to startEarly access — talk to the founderDeploy on 50 endpoints free
dex · fleet health · sample data
Fleet experience score● healthy
0/100
0
devices
0
at risk
0
auto-healed
WS-8831 remediated. Memory pressure predicted 4.2h out — cache cleared autonomously. No ticket, no downtime.
leadaistudio.com
Early access

LeadAIStudio is new. We’re onboarding our first IT teams by hand — which means you get the founder on the phone, and your problems shape what ships next.

The shift

Reactive IT has a ceiling. Proactive doesn't.

Every service desk tool on the market competes on how fast it closes a ticket. That race has a floor it can never break: the employee already lost the morning. LeadAIStudio competes somewhere else — on how many tickets are never raised at all.

✕  Reactive
  • The ticket is the starting gun — damage is already done
  • You learn about the failing laptop when its owner gives up
  • Success is measured in resolution time, not lost hours
  • “AIOps” that's a dashboard, not a decision
  • More volume means more agents, forever
✓  Proactive
  • Telemetry from every endpoint, every few seconds
  • Regression on the trend projects the failure hours ahead
  • A safe runbook runs on the device — no ticket, no wait
  • AIOps that acts, with every step logged end to end
  • Volume falls as coverage grows
The platform

DEX at the core. Everything else in support of it.

Prevention is the product. The service desk, knowledge, catalogue and assets are here to catch what prevention cannot — and to feed every resolved case back into what the system watches for next.

Predictive telemetry

Model hardware degradation from historical performance and trigger proactive maintenance before it breaks.

Automated remediation

When a monitored metric breaches its threshold, a matching safe runbook is queued to the device agent automatically — self-healing, not just alerting.

AI service desk

An agent that reads the user's tickets and device health, answers from your knowledge base, and files or resolves tickets with full context.

Dependency mapping

See how business services map to physical infrastructure, so incident impact and blast radius are obvious in a glance.

Visual flow designer

Build approval chains, routing rules and SLA policies in a drag-and-drop canvas — no scripting, no waiting on vendors.

MSP-grade isolation

Strict per-tenant domain separation isolates every client environment — purpose-built for managed service providers.

How self-healing works

Detect. Decide. Heal.

A continuous loop running on every endpoint you manage — powered by frontier reasoning, bounded by safe runbooks.

01 / SENSE

Detect

Lightweight agents stream CPU, memory, disk, battery and latency every few seconds. Trends surface risk long before a user feels it.

02 / REASON

Decide

Trend regression projects the failure window; a matching rule picks a safe runbook, or raises an incident for a human with full context.

03 / ACT

Heal

The runbook executes on the endpoint — clear cache, flush DNS, restart services — with every step logged end to end.

Measurable impact

See what deflection is worth to you.

Every ticket self-service resolves is agent time you never spend. Put in your own numbers — the estimate is yours, with the assumptions on the table.

Start free
$13,680
estimated net savings / year
  • 120 tickets deflected / month
  • $2,640 agent time saved / month
  • − $1,500 platform cost / month (250 × $6)
  • $1,140 net / month

An estimate from your inputs, not a guarantee. Deflection depends on your knowledge base and issue mix.

Pricing

Simple plans that scale with your fleet.

Start free. Upgrade when the savings are obvious — usually the first month.

Starter
$0 / forever
For small teams getting their first taste of autonomous IT.
  • Up to 50 endpoints
  • AI service desk & knowledge base
  • Live device telemetry
  • Community support
Start free
Growth
$6 / device / mo
For scaling teams that want issues fixed before they land.
  • Unlimited endpoints
  • Automated remediation & self-heal
  • Predictive AIOps & dependency maps
  • SLA engine & visual flow designer
  • Asset management
  • Priority support
Start free trial
Enterprise
Custom tailored to scale
For MSPs and regulated orgs with strict isolation needs.
  • Everything in Growth
  • MSP multi-tenant isolation
  • Role-based access control
  • Tamper-evident audit log
  • Dedicated success engineer
  • Custom integrations & API limits
Contact sales

On the roadmap, not yet available: SSO/SAML, SCIM provisioning, and a contractual uptime SLA.

Every helpdesk tool we used waited for someone to complain. The telemetry to catch a dying disk was already on the machine — nobody was reading it. So we built the thing that reads it.
Why we built LeadAIStudio
Start today

Give your fleet an IT team that never sleeps.

Deploy the agent, watch your experience score climb, and see your first issue heal itself — usually within the first day.

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